Privacy Policy

Effective Date: October 1, 2023

At LuxSugary, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our online bakery. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

• Personal Information: When you place an order or create an account on our website, we may collect information such as your name, email address, phone number, billing address, and shipping address.
• Payment Information: To process your orders, we collect payment information, including credit card details, payment card numbers, and billing information. However, we do not store your payment information on our servers; it is securely processed through our payment gateway.
• Communication Information: We may collect your email address and other contact details to communicate with you about your orders, promotions, newsletters, and updates.
• Website Usage Data: We may collect non-personal information about your interactions with our website, such as the pages you visit, the products you view, and your IP address. This information helps us improve our website and services.

How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing, order confirmation, and delivery.
• Customer Support: To provide customer support and address inquiries, complaints, or requests.
• Marketing and Promotions: To send you marketing communications, promotional offers, and newsletters (you can opt out at any time).
• Website Improvement: To analyze website usage and trends, improve our website's functionality, and enhance user experience.

Disclosure of Your Information

We may share your personal information with third parties only as necessary to provide our services, such as:

• Service Providers: We may share information with third-party service providers who assist us with order fulfillment, payment processing, email marketing, and website analytics.
• Legal Compliance: We may disclose your information when required by law, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Security Measures

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for data transmission, regular security audits, and restricted access to personal data within our organization.

Your Choices

You have the following choices regarding your personal information:

• Access and Update: You can access and update your account information at any time by logging into your account on our website.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in these communications.
• Cookies: You can control cookies and tracking technologies through your browser settings.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at luxsugary@gmail.com.

By using our website and services, you agree to the terms of this Privacy Policy and any updates thereto.

LuxSugary, LLC

15757 N 90th Pl, Scottsdale AZ 85260

luxsugary@gmail.com

816-876-6781